I'm missing rewards points for one of my transactions. How do I get my points? (CLO)

Updated at June 16th, 2020

If you feel like you're missing rewards points or the rewards points you earned for a transaction were incorrectly calculated for a purchase at a wine shop, wine club, or winery, click or tap on "Let Us Know" on the Activity page and fill out the details to alert our Customer Support team. We'll investigate and let you know if we're making an adjustment to your rewards points balance!

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